In Business since 1983
The business Custom-Made Software Pty Ltd was
started in April 1983 by Geoffrey Lewis.
This was the time when personal computers first had enough capacity to
do actual business applications. The
original endeavour was to make customised software packages for business and
government. The name Custom-Made
Software was an accurate description of the business when it was
incorporated on 1 July 1983, at the start of the financial year.
It has always been a
family business, run from Dr Lewis’ home.
Again the mid-1980s was the time when it was first possible to run a
professional business from home, as it had become feasible to buy and install
the necessary business equipment such as computers, photocopiers, phone
systems. Geoffrey’s two daughters Susie
and Vanessa were then aged 3 and 5, and had to share a bedroom, so Dad could
use the other bedroom as an office.
A very important
client was Dr Eric Caspary. Eric and
Geoffrey designed and produced the CASEG medical accounting package. This set a new standard in that field. Sadly Eric died at the age of 54 in June
2002, after a brave battle with cancer.
After CASEG, Geoffrey
saw a gap in the market for a reliable software package for payroll. The first licenses of Lewis PAY-PACK were
sold in December 1984. PAY-PACK was
designed to be extremely reliable, so that it could be easily used, with
occasional help over the phone. This
formula is still the corner-stone of our business.
Our other major
package, Lewis CROSS-CHEQUE, was first launched in December 1985. This cashbook program was originally created
to streamline our own business and personal accounts. It soon became a resounding success with many
Lolita, resigned from her job as a teacher, to work full-time in the
business. As the volume of business
expanded the office was moved to a bigger room in the house. Twice we had to move to a larger house to get
We employed other
full-time staff, two of whom are well known to many clients. Benny Coyco worked with the company for eight
years until 1995. Pat Grill started
later in 1995, and worked with us until she retired at the end of 2006.
While running the
company, Lolita found time to raise two more children, Mark (born 1986), and Jenny
(born 1989). Our two eldest daughters have
grown up, and Susie is now married and now has her own wonderful children. All our children have assisted in the
business in different ways during school holidays and busy periods.
In the 1980s, a
highlight was Geoffrey’s meetings and discussions with Bill Gates.
Our business model
has been very successful, and has been unchanged for over 25 years.
Thank you very much
for your support over the years, especially those who have written letters of
praise, or told us or their friends how wonderful our products and service
are. It inspires us to continue to do
even better over the coming years.
- We produce and support software
that is very stable and reliable.
- Sometimes the underlying
payroll and accounting situations are quite complex. Even so, our software implements these
complexities in a logical way, making it easy to use.
- We have never hired salesmen,
nor have we advertised on the backs of buses.
Our new sales are made primarily through word-of-mouth from satisfied
- When you do need help, you
phone us. We never expect to introduce
one of those automated recording systems asking you to press 1 for this, and 2
for that. Instead you will always be
answered by a real person, who will usually be able to resolve your problem on
the spot. You know you will have access
to the developer of the package, normally within minutes of calling.
- Our most important asset is
you, our customer. We hope we will be
able to continue to provide you with software to help you run your business